PRACTICE INFORMATION
Our Privacy Policy
Your privacy is important to us - you can read our privacy policy here:
Our Fees
We are a private billing practice (not bulk billing).
This means that you will need to pay for your appointment on the day, and we will attempt to lodge your Medicare rebate (refund) for you. Most patients receive this within 12 to 24 hours of their appointment.
Our fees are both time and content based and at the discretion of the doctor, however, our most common appointments and the associated fees are shown below:
Discounted rates are available to holders of Pensioner Concession Cards and Health Care Cards.
| Our Fee | Medicare Rebate | |
| Standard Appointment (Approx 15min MBS Item 23) | $95 | $45.05 |
| Long Appointment (MBS Item 36) | $190 | $87.10 |
Repeat Script Requests
Our doctors prefer to do scripts during appointments in the first instance. However, we understand that sometimes special circumstances arise and patients may wish to request a REPEAT script without an appointment.
Please note that:
1. Only repeat scripts (i.e. scripts your GP has written for you before) can be requested.
2. There may be a $20 fee for this script/s OR the doctor may request that you book an appointment for the script.
3. We cannot guarantee same day scripts – please allow at least 2 business days - if you urgently need a script, please book an appointment and/or call reception.
4. If you need more than 4 scripts please book an appointment.
To request a script, send an email to admin@coastalgp.com.au with the three pieces of information below:
1. Whether you would like the script/s as a PAPER script or an ESCRIPT* to your email address.
2. A list the scripts AND their strength (mg) e.g. Script 1 name and mg, Script 2 name and mg etc.
3. When do you run out of this medication / when you need the script by.
*E-scripts will come from an email address called noreply@emailprescription.com.au – check your junk folder if you can’t find it)
New Patients
Many of our doctors currently have availability to take on new patients. Please call to book an appointment and let reception know that you are a new patient.
Please arrive 10 minutes early for your appointment to complete our New Patient Form.
Pathology / Blood Tests / Swabs
Clinipath's opening hours are:
- Monday to Friday: 8am until 4pm (lunch break from 12:00-12:30)
- Saturdays: 8am until 12pm
If you have any questions regarding tests or pathology forms, please call Clinipath on 9371 4340.
Clinipath uploads patient results to My Health Record 7 days after the results have been sent to the requesting doctor (in accordance with the currently guidelines set by the Australian Digital Health Agency).
Care outside of our hours - Night Doctor
If you require medical assistance at a time when we are not open, please contact Night Doctor on 1300 644 483.
Night Doctor opening hours:
- Monday – Friday 6pm to 8am the next day
- Saturday midday onwards
- Anytime Sunday and Public Holidays
Transferring Your Medical Records INTO Coastal General Practice
If you wish to transfer your medical records to our doctors at Coastal General Practice you will need to complete and sign a ‘Release/Transfer of Medical Records’ consent form.
You can obtain this form from our reception staff. Alternatively, you can download it HERE complete it and then email it back to reception via admin@coastalgp.com.au.
Please note that a separate form is required for any patient over the age of 14 years and that many practices charge an administration fee to prepare and transfer your file.
Please call reception on 9447 0600 or email us to obtain this form and any further information.
Transferring Your Medical Records OUT of Coastal General Practice
If you wish to transfer your medical records out of Coastal General Practice to a different GP clinic, please contact your new GP clinic and ask for a transfer form.
Please note that a separate form is required for any patient over the age of 14 years and that we charge a minimum $20 fee for the preparation and transfer of medical files. This accounts for the administration time required to complete this for you.
Patient Interpreting & Relay Services
Translating & Interpreter Services: 13 14 50
National Relay Service for patients who are deaf or have a hearing or speech impairment:
Voice Calls: 133 677
Speak & Listen: 1300 555 727
SMS Relay: 0423 677 7
